TERMS & CONDITIONS

WELCOME TO THE WEBSTORE OF UNDERWORLD LABORATORY (REFERRED TO IN THESE TERMS & CONDITIONS AS “THIS SITE”).
PLEASE NOTE THAT ALL REFERENCES TO “UNDERWORLD LABORATORY”, "UNDERWORLD" OR TO “WE”, “US” OR “OUR” ON THIS SITE REFER TO UNDERWORLD LABORATORY OPERATED AND OWNED BY UNDERWORLD LABORATORY LTD.

BY ORDERING USER ACCEPTS ALL TERMS, CONDITIONS, POLICIES AND NOTICES STATED HERE.

GENERAL APPLICABILITY

THESE TERMS & CONDITIONS APPLY THROUGHOUT THE WHOLE WEBSITE. WE MAY CHANGE THESE TERMS AND CONDITIONS AT ANY TIME. ANY CHANGES WILL TAKE EFFECT ON THE DATE THEY ARE POSTED ON THIS SITE. YOUR TERMS AND CONDITIONS SHALL NOT BE APPLICABLE AND SHALL NOT BE OPPOSABLE TO US.

AGE

BY ORDERING YOU CONFIRM THAT YOU ARE AGED 18 YEARS OR OVER.

 

ORDERS

ANY ORDER SUBMITTED BY YOU IS YOUR OFFER TO ENTER INTO A CONTRACT WITH US. SHORTLY AFTER RECEIPT OF YOUR ORDER WE WILL SEND YOU AN E-MAIL CONFIRMING THE PRODUCTS YOU HAVE ORDERED AND THAT WE HAVE ACCEPTED YOUR ORDER SUBJECT TO THESE TERMS & CONDITIONS, PAYMENT AND AVAILABILITY OF THE ITEMS ORDERED. WE MUST RECEIVE PAYMENT FOR THE WHOLE PRICE FOR THE GOODS THAT YOU ORDER BEFORE YOUR ORDER CAN BE ACCEPTED. IF YOUR PAYMENT DETAILS CANNOT BE AUTHORISED FOR ANY REASON, YOU WILL RECEIVE AN EMAIL FROM OUR CUSTOMER SERVICE. A LEGALLY BINDING CONTRACT BETWEEN US WILL ONLY COME INTO EFFECT WHEN OUR ACCEPTANCE IS DISPATCHED. THE DETAILS (PRICE ETC) MENTIONED IN THE ACCEPTANCE PREVAIL OVER THE DETAILS MENTIONED IN ANY PUBLICITY.

UNDERWORLD LABORATORY RESERVE RIGHT TO CANCEL YOUR CONTRACT WITHIN 72 HOURS AFTER RECEIVING PAYMENT.

PRICES, OFFERS AND PRODUCTS ARE SUBJECT TO AVAILABILITY AND MAY CHANGE BEFORE (BUT NOT AFTER) WE ACCEPT YOUR ORDER.

CANCELING ORDERS

YOU SHALL NOT BE ENTITLED TO CANCEL ORDERS WITHOUT WRITTEN PERMISSION FROM US. THIS PERMISSION SHALL BE SUBJECT TO COMPENSATION FOR ALL DAMAGED CAUSED BY THIS CANCELLATION. WITHOUT PREJUDICE TO OUR RIGHT TO DEMAND EXECUTION OR COMPENSATION FOR ANY DAMAGE SUFFERED IN EXCESS, YOU AGREE THAT THIS DAMAGE SHALL BE ESTIMATED AT A MINIMUM OF 30% OF THE AMOUNT OF THE INVOICE ISSUED BY UNDERWORLD LABORATORY.

PRICES

ALL PRICES AND CHARGES ON THIS SITE ARE SHOWN IN EUROS (€), INCLUDING VAT, BUT EXCLUDING DELIVERY CHARGES. THE TOTAL COST OF YOUR ORDER WILL BE THE PRICE OF THE PRODUCTS THAT YOU ORDER, THE COST OF ANY ADDITIONAL SERVICES YOU CHOOSE, PLUS THE APPLICABLE DELIVERY CHARGE. ALL THESE WILL BE SET OUT CLEARLY IN YOUR SHOPPING CART BEFORE YOU SUBMIT YOUR ORDER.

ALL GOODS SHALL REMAIN OUR PROPERTY UNTIL FULL PAYMENT HAS BEEN RECEIVED BY US FOR ALL AMOUNTS OF INVOICE, INCLUDING COSTS, INTERESTS, COMPENSATION CLAIMS AND TAXES, IF ANY.

CUSTOMERS OUTSIDE EUROPE (EU) MAY FACE ADDITIONAL FEES SUCH AS IMPORT DUTIES. ALL ADDITIONAL COST ARE NOT INCLUDED IN PRICE AND ARE PAID BY CUSTOMER.

DELIVERY

IN THE EVENT THAT YOU WERE UNABLE TO RECEIVE THEM (INCLUDING YOUR ABSENCE AT THE TIME OF DELIVERY), YOU AGREE TO PAY OUR REASONABLE ADDITIONAL FEES FOR STORAGE AND REDELIVERY, AND AN ADMINISTRATION FEE FOR RE-ARRANGING DELIVERY. IN SUCH CASE WE CANNOT ACCEPT ANY LIABILITY FOR LOSS OR DAMAGE TO PRODUCTS THAT REMAIN IN OUR CUSTODY AND CARE.

WE MAKE EVERY EFFORT TO DELIVER GOODS WITHIN A REASONABLE TIMESCALE AND PREFERABLY WITHIN THE ESTIMATED TIMESCALES; HOWEVER, DELAYS ARE OCCASIONALLY INEVITABLE DUE TO UNFORESEEN FACTORS BEYOND OUR CONTROL AND THEREFORE DELIVERY TIMES ARE NOT GUARANTEED. ESTIMATED DELIVERY DATES ARE NOT PART OF THE CONTRACT BETWEEN YOU AND US, AND WE SHALL BE UNDER NO LIABILITY FOR ANY DELAY OR FAILURE TO DELIVER THE PRODUCTS WITHIN ESTIMATED TIMESCALES.

FAULTY GOODS

IN THE UNLIKELY EVENT THAT A PRODUCT ARRIVES DAMAGED OR FAULTY, CLAIMS RELATING TO QUALITY DEFECTS OR TO NON-COMPLIANCE SHALL BE FILED WITH US, UNDER PENALTY OF BEING NULL AND VOID, UPON DELIVERY (IN THE EVENT OF VISIBLE DEFECTS) OR WITHIN 14 DAYS AFTER THEIR DISCOVERY.

BEFORE DECLARING CLAIM CUSTOMER SHOULD CONTACT OUR CUSTOMER SERVICE (INFO@UNDERWORLDLABORATORY.COM).

CUSTOMER MAY FOLLOW OUR RETURN POLICY.

CLAIMS SHALL BE FILED BY MEANS OF A REGISTERED LETTER, WITH MENTION OF ALL RELEVANT DATA, INCLUDING ORDER NUMBER AND INVOICE NUMBER, IN DEFAULT WHEREOF WE SHALL BE ENTITLED TO CONSIDER ANY CLAIM AS BEING INADMISSIBLE.
IF THE CLAIM IS FOUNDED, OUR LIABILITY SHALL BE LIMITED TO THE FREE REPLACEMENT OF THE PRODUCTS, WHICH APPEAR TO BE DEFECTIVE OR - DEPENDING ON THE CASE - THE PRICE OF THE ORDER. YOU EXPRESSLY RECOGNIZE THAT ANY OTHER LOSSES, INCLUDING ANY INDIRECT LOSSES, SHALL NOT BE RECOVERABLE FROM US. YOU SHALL AT ANY RATE PROTECT US AGAINST CLAIMS BY THIRD PARTIES, SUCH AS YOUR CUSTOMERS. THE FILING OF CLAIMS SHALL NOT ENTITLE YOU TO POSTPONE OR SUSPEND PAYMENT OF THE PRICE, NOT EVEN IN PART. NOR SHALL YOU IN SUCH CASE BE ENTITLED TO CANCEL THE ENTIRE ORDER OR DELIVERY. A LEGAL CLAIM SHALL BE FILED WITHIN 2 YEARS AFTER THE DATE OF DELIVERY, IN DEFAULT WHEREOF IT SHALL BE CONSIDERED AS INADMISSIBLE.

RETURN POLICY OF NON-FAULTY GOODS

FOR “OFF-THE SHELF” GOODS AND IN CASE YOU ARE A CONSUMER YOU HAVE, IRRESPECTIVE OF THE REASON, THE RIGHT TO RETURN THE GOODS WITHIN 14 DAYS FROM THE DAY OF DELIVERY OF THE GOODS WITHOUT ANY COMPENSATION BEING CHARGED. IN SUCH CASE WE WILL REFUND THE SUM PAID, MINUS THE COSTS OF TRANSPORTATION TO THE CARD USED FOR PAYMENT.

THIS NON-QUIBBLE REFUND IS SUBJECT TO THE RETURN OF THE GOODS IN THE SAME CONDITION THAT THEY WERE DELIVERED (PROPERLY REPACKED IN THEIR ORIGINAL PACKAGING IF THEY WERE REMOVED FROM IT). YOU ARE RESPONSIBLE FOR ALL COSTS OF RETURNING THE GOODS.

IF THE GOODS ARE NOT PROPERLY REPACKED AND THEREFORE CANNOT BE RESOLD AS NEW, WE RESERVE THE RIGHT TO APPLY A CHARGE OF 30% OF THE PRICE YOU PAID FOR THE GOODS, WHICH YOU AGREE WE MAY DISCOUNT FROM YOUR REFUND FOR THE GOODS. THIS ALSO COUNTS FOR GOODS RETURNED COVERED IN ANIMAL HAIR.

IF THE GOODS ARE DAMAGED WHILST IN YOUR CARE OR IF YOU FAIL TO RETURN ALL PARTS OF THE GOODS, WE HAVE THE RIGHT TO WITHHOLD PAYMENT OF ALL OR PART OF THE REFUND IN RESPECT OF THE GOODS AS COMPENSATION FOR OUR LOSS ON THESE GOODS.

HAND-MADE OR CUSTOM MADE GOODS CANNOT BE CANCELLED OR RETURNED ONCE THE ORDER IS ACCEPTED.

TRADEMARKS

ALL SPECIFICATIONS AND PRODUCT CONCEPTS ARE OUR PRIVATE PROPERTY AND MAY ONLY BE USED BY YOU IN AS FAR AS NECESSARY FOR THE USE OF THESE PRODUCTS. REPRODUCTIONS OR USE OF THIS INFORMATION FOR OTHER PURPOSES IS FORBIDDEN. ALSO REPRODUCTION AND USE IS FORBIDDEN OF EVERY TRADEMARKS AND OTHER DISTINCTIVE SIGNS IN THIS SITE.

GENERAL LIABILITY

OUR ENTIRE LIABILITY TO YOU UNDER THESE TERMS & CONDITIONS SHALL NOT EXCEED THE PRICE PAID FOR THE GOODS YOU HAVE PURCHASED THROUGH THIS SITE, PROVIDED THAT WE HAVE TAKEN REASONABLE CARE WHEN WE DELIVER THE GOODS TO YOU.

IN ANY CASE, WE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OF REVENUE, PROFITS, ANTICIPATED SAVINGS, GOODWILL OR BUSINESS OPPORTUNITY, FOR ANY INJURY TO YOUR REPUTATION OR FOR ANY LOSSES THAT ARE NOT REASONABLY FORESEEABLE BY BOTH OF US AT THE TIME YOUR ORDER IS ACCEPTED.

WE WILL NOT BE RESPONSIBLE FOR ANY DELAY OR FAILURE TO COMPLY WITH THESE TERMS & CONDITIONS IF THE DELAY OR FAILURE ARISES FROM ANY EVENT WHICH IS BEYOND OUR REASONABLE CONTROL. SUCH EVENTS WOULD INCLUDE BUT ARE NOT LIMITED TO STRIKES, LOCKOUT, STAGNATION IN TRANSPORTATION, FIRES, FLOODS, EARTHQUAKES, STORMS, NATURAL DISASTERS, WAR, CIVIL UNREST, ACTS OF TERRORISM OR MALICIOUS DAMAGE TO OR DESTRUCTION OF OUR PREMISES, EQUIPMENT OR GOODS, DIFFICULTIES IN OBTAINING SUPPLIES, SCARCITY OF MATERIALS OR SHORTAGE OF PRODUCTS WHICH ARE INDISPENSABLE FOR MANUFACTURING.

WAIVER

IF YOU BREACH THESE TERMS & CONDITIONS AND WE TAKE NO ACTION, WE WILL STILL BE ENTITLED TO USE OUR RIGHTS AND REMEDIES IN ANY OTHER SITUATION WHERE YOU BREACH THEM.

INVALIDITY

IN THE EVENT THAT ONE OR MORE OF THE TERMS SET OUT IN THESE TERMS & CONDITIONS IS HELD TO BE INVALID BY A COMPETENT AUTHORITY, THE REMAINING TERMS SHALL CONTINUE TO HAVE EFFECT AND YOU WILL STILL BE BOUND BY THEM.

 

 

PRIVACY STATEMENT

IN ORDER TO PROCESS YOUR ORDER AND PAYMENT AND MAKE DELIVERY OF YOUR GOODS WE COLLECT PERSONAL DATA (CREDIT OR DEBIT CARD NUMBER, YOUR NAME, ADDRESS, TELEPHONE NUMBER AND EMAIL ADDRESS).

BY PROVIDING US WITH THESE DATA, YOU CONSENT TO US PROCESSING THIS INFORMATION FOR YOUR ORDER OR FOR SENDING YOU MESSAGES THAT WE THINK WILL BE OF INTEREST TO YOU (SPECIAL OFFERS OR INFORMATION ABOUT NEW PRODUCTS AND SERVICES).

WE WILL TAKE ALL REASONABLE PRECAUTIONS TO KEEP THE DETAILS OF YOUR ORDER AND PAYMENT SECURE, BUT, UNLESS WE ARE NEGLIGENT, WE CANNOT BE HELD LIABLE FOR ANY LOSSES CAUSED AS A RESULT OF UNAUTHORISED ACCESS TO INFORMATION PROVIDED BY YOU.

IF YOU WOULD LIKE TO:

UPDATE YOUR CONTACT INFORMATION                                         

REMOVE YOUR NAME FROM OUR MAILING LIST

OR ASK US ANY QUESTIONS, CONTACT US AT:

management@unlikebrand.com

DISCLAIMER

BY USING THIS WEBSITE, THE USER UNDERSTANDS AND AGREES WITH THE FOLLOWING:

ALL MATERIAL INCLUDED ON OUR WEBSITE (PICTURES, IMAGES, TEXTS, VIDEO-CLIPS, ETC.) IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT COMMIT US IN ANY WAY. YOU SHOULD BEAR IN MIND THAT THE COLOURS OF GOODS AS SHOWN ON THE WEBSITE WILL DEPEND ON MANY FACTORS, INCLUDING YOUR DISPLAY SETTINGS.

 

 

 

 

COOKIES POLICY

THIS COOKIES POLICY EXPLAINS WHAT COOKIES ARE AND HOW WE USE THEM. YOU SHOULD READ THIS POLICY SO YOU CAN UNDERSTAND WHAT TYPE OF COOKIES WE USE, OR THE INFORMATION WE COLLECT USING COOKIES AND HOW THAT INFORMATION IS USED. 

COOKIES DO NOT TYPICALLY CONTAIN ANY INFORMATION THAT PERSONALLY IDENTIFIES A USER, BUT PERSONAL INFORMATION THAT WE STORE ABOUT YOU MAY BE LINKED TO THE INFORMATION STORED IN AND OBTAINED FROM COOKIES. FOR FURTHER INFORMATION ON HOW WE USE, STORE AND KEEP YOUR PERSONAL DATA SECURE, SEE OUR PRIVACY POLICY.

THE USE OF THE COOKIES

TYPE OF COOKIES WE USE

COOKIES CAN BE "PERSISTENT" OR "SESSION" COOKIES. PERSISTENT COOKIES REMAIN ON YOUR PERSONAL COMPUTER OR MOBILE DEVICE WHEN YOU GO OFFLINE, WHILE SESSION COOKIES ARE DELETED AS SOON AS YOU CLOSE YOUR WEB BROWSER.

WE USE BOTH SESSION AND PERSISTENT COOKIES FOR THE PURPOSES SET OUT BELOW:

• NECESSARY / ESSENTIAL COOKIES

  TYPE: SESSION COOKIES

  ADMINISTERED BY: UNDERWORLD LABORATORY

  PURPOSE: THESE COOKIES ARE ESSENTIAL TO PROVIDE YOU WITH SERVICES AVAILABLE THROUGH THE WEBSITE AND TO ENABLE YOU TO USE SOME OF ITS FEATURES. THEY HELP TO AUTHENTICATE USERS AND PREVENT FRAUDULENT USE OF USER ACCOUNTS. WITHOUT THESE COOKIES, THE SERVICES THAT YOU HAVE ASKED FOR CANNOT BE PROVIDED, AND WE ONLY USE THESE COOKIES TO PROVIDE YOU WITH THOSE SERVICES.

• FUNCTIONALITY COOKIES

  TYPE: PERSISTENT COOKIES

  ADMINISTERED BY: UNDERWORLD LABORATORY

  PURPOSE: THESE COOKIES ALLOW US TO REMEMBER CHOICES YOU MAKE WHEN YOU USE THE WEBSITE, SUCH AS REMEMBERING YOUR LOGIN DETAILS OR LANGUAGE PREFERENCE. THE PURPOSE OF THESE COOKIES IS TO PROVIDE YOU WITH A MORE PERSONAL EXPERIENCE AND TO AVOID YOU HAVING TO RE-ENTER YOUR PREFERENCES EVERY TIME YOU USE THE WEBSITE.

YOUR CHOICES REGARDING COOKIES

IF YOU PREFER TO AVOID THE USE OF COOKIES ON THE WEBSITE, FIRST YOU MUST DISABLE THE USE OF COOKIES IN YOUR BROWSER AND THEN DELETE THE COOKIES SAVED IN YOUR BROWSER ASSOCIATED WITH THIS WEBSITE. YOU MAY USE THIS OPTION FOR PREVENTING THE USE OF COOKIES AT ANY TIME.

IF YOU DO NOT ACCEPT OUR COOKIES, YOU MAY EXPERIENCE SOME INCONVENIENCE IN YOUR USE OF THE WEBSITE AND SOME FEATURES MAY NOT FUNCTION PROPERLY.

 

WE RESERVE THE RIGHT TO CHANGE OUR TERMS AND CONDITIONS ANYTIME ACCORDING TO OUR POLICY.

CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT OUR TERMS AND CONDITIONS, YOU CAN CONTACT US:   

OWNER: Martin Koutník

IČO: 08604550

EMAIL: management@unlikebrand.com

RESIDENCE: Libušino údolí 152

VAT NUMBER: 62300

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